Free

Lifetime access

Abdiwahab Isak Hassan

The course starts on TODAYMay 11, 2025

Course will end on July 10, 2025

1 Weeks (1-3 hours per week)

Last update on November 20, 2024

How Somali Companies Should Use ChatGPT to Improve their Customer Service?

somX

Welcome to the somX Workshop on leveraging ChatGPT for customer services! In today's dynamic business landscape, providing exceptional customer service is more crucial than ever. Advances in artificial intelligence, like OpenAI's ChatGPT, have opened up exciting possibilities for enhancing customer interactions. In this workshop, we will explore how ChatGPT can be a powerful tool in your customer service toolkit.

English

Self Paced

Verified certificate

ABOUT THIS COURSE

What you'll learn

1. Understanding ChatGPT: Get to know the basics of ChatGPT, how it works, and the underlying technology that powers it. We'll explore its capabilities and limitations, setting the stage for its application in customer service.

2. Implementing ChatGPT for Customer Queries: Learn practical strategies for integrating ChatGPT into your customer service workflows. Discover how to train and fine-tune models to address specific queries, ensuring a seamless customer experience.

3. Live Demonstration: Experience a live demonstration of ChatGPT in action. Witness its real-time capabilities and understand how it can handle diverse customer queries with speed and accuracy.

4. Q&A Session: Engage in an interactive Q&A session where our experts will address your queries and provide insights tailored to your business needs.

Course content

Live Webinar

How Somali Companies Should Use ChatGPT for Customer Service?

4 lectures

Instructors

Abdiwahab Isak Hassan

531 Learners

4 Course